FAQ

What is the different between other air cleaner units with built-in ionizer?
Most of the air cleaners with built-in ionizer are not as effective as they only give limited ionizer output unlike Plasma Ion Tower give lots of massive of positive and negative ions in the air and cover much more bigger area. The maintenance cost is high for such air filter units as need to regular change the filter every year or two. Otherwise, the air filter get choke and the unit may consume more energy and not function effectively.


Will I still need to change the filters in my heating and air conditioning system?
Yes, the Plasma ion equipment is not a filter. It does not trap particles but rather reduces airborne pollutants in the occupied space – where you live, eat, sleep, etc. In fact, because your Plasma ion system causes airborne particles to stick together, your filters will become more efficient by trapping these larger particles.


How often should the Plasma ion tubes be changed?
The tubes will degrade and become ineffective after approximately 9000hrs. The tubes need to be changed once a year, every year.


I want to order my replacement tube, but I cannot contact with the sales consultant who initially supply my unit. What should I do now?
Please send an email to sales@perfectlifes.com or call us at (60) 03 80230936. We will provide the nearest service centre to you.


What do we do with the used ionization tubes?
Dispose all used ionization tube to us so we can help to do the environmental friendly to the mother earth.


Should the ionization tubes be cleaned periodically?
Clean tubes produce more ions than dirty tubes. In a typical residential or commercial project the tubes do not need to be cleaned. However, in a heavily polluted commercial project like an animal hospital or garbage room or in an industrial project like a manufacturing facility or waste water treatment plant, the tubes should be inspected and cleaned if necessary every 6 months.


Does Plasma Ion Tower have a device that measures ion levels?
Yes, we have a specially designed ion meter that will read ion levels.


What the maximum temperature that the ionization tube can be subjected to?
The tubes should not be subjected to temperatures exceeding 140º F. The supply air discharge of most gas and oil-fired furnaces can exceed 140º F, while hot water coils or electrical reheat coils typically don’t exceed 110º F.


Does the ionization system increase the oxygen content in air?
No. The technology increases the number of oxygen ions, not the number of oxygen molecules. It revitalizes stable oxygen molecules into unstable oxygen ions – these ions want to react with pollutants by trading electrons to become stable again.


How do I know that my Plasma Ion Tower is working properly?
First ensure that the blue light on the front of your ionization unit is illuminated. If the blue light is not on, call the dealer that supply your unit and have them service it. If the blue light is on but you do not feel that the air is being cleaned sufficiently, you can turn the ionization level knob up until you are satisfied with the air quality. If your ionization tube has not been replaced within the last 12 months, you should contact your Distributor or Dealer and have them replace the tube.


Does the Plasma ion technology kill mold?
t is able to reduce airborne mold spores by charging them, causing them to stick together and fall out of the breathing zone. An independent laboratory test was performed illustrating this. It will also inhibit actively growing mold by penetrating the cell’s split zone causing oxidation.


Does humidity affect ionization output?
Yes, moisture laden air will yield a lower ionization output than dry air. You will measure between 20% and 30% less ions at higher humidity levels.


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